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Questions about Closed Testing? Need help with your Play Store submission? We are here to help.
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Frequently asked questions
How quickly can I get testers?
Testers typically join your Closed Testing track within 6-24 hours after you submit your app link.
What if Google rejects my production application?
We offer a full refund if Google rejects your app due to tester engagement issues. Our testers are real, active people who meet Google's bar.
Can I test multiple apps at once?
Yes. Each app requires its own testing cycle. You can purchase multiple testing slots from the pricing section.
What kind of feedback do testers provide?
Testers provide bug reports, usability feedback, ratings, and written comments about their experience with your app.
Do I need to provide anything to testers?
No. TesterBee handles everything — you just upload your build to the Play Console and share the opt-in link.
What happens after the 14-day period?
Once testers have been active for 14 continuous days, you can apply for production access in the Play Console.